Can’t Send Message? Fix EE Error 0 [Quick Fix Guide]
If you see an error 0 on EE when sending a text message to a contact or a premium rate SMS number and don’t know what to do about it, you’re in for a treat! Continue reading.
How do I fix error 0 on EE?
1. Delete and Add Contact Again
It may sound a bit strange, but try deleting the person on your contacts list and adding them back again.
Although we are not sure why this solution works for the time being, there might be an issue with the phone’s software, causing a temporary conflict between the Contacts app, Messages app, and the EE SIM.
The error code 0 also appears on your phone if you listen to an unknown number’s voicemail and then try to send a message without saving it first. In this case, save the voicemail number to your Contacts list, which will potentially resolve the sending message failure error.
2. Change Messaging App
On Samsung phones, there are two messaging apps for sending texts. Sometimes, the EE SIM fails to pick the default messaging app. As a result, the service throws an error 0 code.
To fix this conflict, you need to pick one messaging app as a default one for sending texts. Many users recommend choosing the app that has a speech bubble and three dots, which is the default Samsung Messages app.
For this, head to Samsung’s phone “Settings” > “Apps,” tap “Google Messages,” and uninstall or disable it. Now, whenever you send a text to a contact using the EE SIM, the phone will stop adding the +44 code before the number and allow you to send the text message.
NOTE: If the method fails, disable the Samsung Messages app in the “Apps” section instead of Google Messages, which has a speech bubble and 3 lines.
3. Check Spend Cap
If the spend cap on your phone is set to £0 outside your monthly allowance when you took out the contract, you won’t be able to send text messages to premium rate numbers.
To fix this, you can change the EE usage outside of your monthly allowance from £10 to £50. For this, open the EE app on your phone, select your plan, go to “Settings” > “Restrictions” > “Spend Cap,” and choose the required spend cap.
You can text “Spend Cap” to 150 and change the limit from there.
IMPORTANT: An increase in the EE spend cap immediately takes effect, but a decrease will activate it at the start of your next billing month.
4. Check Shortcodes Restriction on Samsung
While sending a premium rate SMS to a number from a Samsung phone, you may see an error 0 if the shortcodes are restricted.
To un-restrict shortcodes for EE on your Samsung phone:
- Open “Settings.”
- Scroll and select “Application Manager.”
- Choose “All.”
- Tap “Messages.”
- Tap “Permissions.”
- Choose “Always allow” from the drop-down menu with the EE option for sending Premium rate SMS.
Second Way:
- Open Samsung “Settings.”
- Tap “Application Manager.”
- Select “All.”
- Tap “Menu.”
- Tap “Special Access.”
- Select “Use Premium text message service.”
- Choose “Always Allow.”
After enabling shortcodes for EE, send a premium rate SMS and check if it is sent this time.
