Shudder Keeps Logging Me Out

Shudder Keeps Logging Me Out: Get Account Access Back

Are you trying to access your Shudder account on your computer or mobile device, but the app keeps logging you out for no apparent reason?

In the article below, we’ll discuss why the streaming app sign you out and what steps you can take to access your account quickly.

Why does Shudder keep logging me out of my account?

  • PC or mobile device running Shudder is malfunctioning due to temporary bugs.
  • The device is not connected or fails to connect to a Wi-Fi network.
  • You are running an outdated Shudder app on your device.
  • The browser is outdated.

How do I get back to my Shudder account?

1. Restart Device

The quickest way to resolve Shudder automatic logout issues is to simply restart your device. This can fix temporary bugs or files redirecting you back to the login page.  

2. Verify Device Is Connected to the Internet

It is possible your device keeps losing connection to the internet, resulting in the app logging you out of your account intermittently. 

To fix this, first, reboot your router by switching it off for a couple of minutes and switching it back on. If the issue persists, move the device running Shudder closer to the router for better Wi-Fi signal strength. 

Another reason can be that your internet service provider is experiencing issues at the backend, resulting in connection disconnection issues. In this case, contact your service provider and inquire about recent network problems.

TIP: If you are using an Android or iOS device, turn on and turn off Airplane mode to get Wi-Fi working again. You can also try switching off and on Wi-Fi or using Mobile/Cellular data to see if Shudder is still not working.

3. Update Shudder App

An outdated Shudder app or browser on your streaming device or PC is another reason for Shudder sign-in issues. However, you can easily fix this issue by updating the app or browser with these simple steps:


  • Open Play Store or App Store.
  • Search “Shudder.”
  • Tap “Update.”

PC (Chrome):

  • Click the three-dot menu.
  • Click “Settings.”
  • Scroll and click “About Chrome.”
  • Wait for Chrome to install the latest updates and relaunch the browser.

After updating the app and the browser, try logging into your account again and check if you can access the dashboard. This method is also helpful when troubleshooting Shudder constant buffering.

It is worth noting that reinstalling the Shudder app on your device won’t update it automatically. You need to update it manually to install the latest patches that can fix your issue. 

4. Use Your Email Address 

A quick workaround to sign in to your Shudder account is to use the associated email address rather than the user ID in the username field. Although there is no reason for this to work, most users are able to access their accounts with this method.

However, once you are successful, you will have to use your email address to log in because the user ID or username will disassociate afterward. 

5. Contact Shudder Support

If all the above methods fail to work, you may need to contact Shudder support so that they can resolve any issues restricting you from staying logged into your account. The problem can be with your subscription, or the service might be down due to an outage. 


In this article, we’ve discussed why Sudders keeps logging you out from your account and how you can resolve this problem with easy workarounds.

We hope that you can now access your Shudder account to continue watching your favorite horror movies without intermittent sign-out issues.