IKEA Online Shopping Cart Not Working

Why Is IKEA Online Shopping Cart Not Working On The Website?

Have you added home appliances or furniture items to the IKEA online shopping cart, but the Checkout feature is not working or the ex-stock products are not available for delivery at your local store? 

Today, we’ll discuss below why you can’t add the items to the IKEA cart and what you can do to process your order successfully.

Why is IKEA shopping cart not working today?

  • You are adding items to the cart using a guest account.
  • The computer operating system or browser is outdated.
  • Items are not available at the IKEA primary distribution center.
  • An ad blocker service is enabled on the browser.
  • The browser cache is corrupt.
  • IKEA’s service is experiencing an outage. 

How do I fix my IKEA online shopping cart?

1. Check Items Availability At the Distribution Center

You might be experiencing an issue with the IKEA online shopping cart if the items you selected are showing as ex-stock at your local store but out of stock at the main distribution center.

If so, contact IKEA support and inquire about the time they need to restock these items to deliver at the local stores.

2. Sign In to the IKEA Account

If you are shopping on IKEA’s website with a guest account, the ordering system may not let you checkout without logging into your account.

Therefore, you need to sign in to your account before adding items to the shopping cart and then proceed to checkout. Here’s how:

  • Open a browser on your PC and head to IKEA’s website.
  • Click “Log In” or “Sign up.
  • Click “Create an IKEA account.”
  • Enter the required details with a strong password.
  • Sign in with the new account and update your zip code, contact number, and address.
  • Add items to your cart and see if the Checkout button is working.   

3. Troubleshoot Internet Problems

A slow Internet connection can also cause several issues with the IKEA website, including an unresponsive online shopping cart page.

Therefore, check your internet speed to verify the issue with your network. If the results are unsatisfactory, restart your router by plugging it off at the mains and switching it back on after a few minutes. If this fails, contact your service provider to fix the internet lag at their end. 

4. Update Operating System

An outdated computer OS version can easily play tricks with the browser that may affect the IKEAS website features. To resolve this, type “Windows Update” on the search bar on your computer desktop and click “Check for Updates” to install the missing updates.

Once the system updates, restart your PC, access the IKEA webpage, and see if the shopping cart is working and whether the Checkout button is letting you proceed to the billing section.  

5. Disable Ad Blocker

It is possible the active ad-blocker browser extension is blocking the IKEA shopping cart. In this case, simply disable the extension and try accessing the webpage again. To do this:

  • Open “Chrome.”
  • Tap three vertical dots.
  • Click “Extensions.”
  • Select “Manage Extensions.”
  • Toggle off the ad blocker extension, restart the browser, and verify the fix. 

6. Clear Brower Cache

Like any other e-commerce store, IKEA’s website saves browser cookies for faster page loading speed, but sometimes these cookies get corrupt, resulting in online shopping cart malfunctions.  

The quickest way to fix this issue is to clear your browser cache (Chrome) with the following steps:

  • Open Chrome.
  • Click the three-dotted menu.
  • Point the mouse over “More tools.” 
  • Click “Clear browsing data.”
  • Check all the boxes, select a time range, click “Clear Data,” and relaunch the browser. 
  • Head to the IKEA website, log in again, and see if the issue persists. 

7. Update Brower 

If clearing the browser cache fails to fix the online shopping cart on the IKEA page, try updating the browser. Here’s how: 

  • Open Chrome.
  • Click the three dots.
  • Select “Settings.”
  • Select the “About Chrome” option in the left pane and wait for the browser to update itself.
  • Restart the browser, go to the IKEA website, and you should now easily add items to the shopping cart and head to the checkout page.   

8. Use IKEA App

Another way to resolve issues with the shopping cart is to download the IKEA app on your Android or iOS device and process your order. The app may help you avoid billing issues that you are experiencing on your computer browser. 

9. Check IKEA Service

It is possible that the IKEA is down for scheduled server maintenance or upgrades, causing a few features to glitch, including issues with the shopping cart.

To confirm this suspicion, visit any third-party webpage and see if the IKEA service is down. If so, contact IKEA support and inquire when they restore the service. In the meantime, wait patiently for the company developers to get the service back up and running again. 


In this article, we’ve discussed why is the IKEA online shopping cart not working on the website and how you can fix the issue on your end.

We hope that with the solutions in this guide, you can now add necessary items to your IKEA cart and process payment facing any issues.