sky glass tv not turning on

Sky Glass TV Not Turning On – Stuck On Standby

Have you ever been excited to watch your favorite show on your Sky Glass, only to find it is not turning on and gets stuck on Standby?

To help you overcome this problem, we will mention the reasons for this problem and then provide some tips and tricks on troubleshooting the issue.

Why is my Sky Glass TV not turning on?

Sky Glass may fail to turn on if the power cable is not plugged in correctly or is damaged. The issue can also happen when the remote’s batteries are faulty, the TV software is experiencing a temporary glitch, or the unit is experiencing a hardware failure. 

How do I turn my Sky Glass back on?

1. Check Remote Batteries

The first thing you need to do is check if the Sky Glass remote batteries are working. To do this, slide down the back cover on the remote to remove it and take out the batteries. Now, inspect them for any signs of damage, such as leakage or corrosion.

If found, replace the batteries with a new one, and press the 1 & 3 buttons simultaneously on the remote to pair it with the Glass TV. Finally, press the Power button to see if the TV turns on.

INFO: Sky recommends its users to only use AAA alkaline batteries in the remote. 

2. Check Power Cable

Sometimes, the connection between the power source and your Sky Glass can get loose, due to which it won’t turn on despite multiple attempts.

To resolve this, verify that the power cable is firmly seated at the back of the TV. You can also remove the red or black cover between the three pins on the power cable plug to see if the fuse is still intact. If the fuse seems blown, replace the power cable with a new one.

If the connection is secure, but your TV still won’t turn on, check the cable for any damage. Here’s how: 

  • Remove the power cable from the back of your Sky Glass TV.
  • Now, plug the cable into another device and see if it turns on.
  • If not, immediately replace the power cable with a new one and check if this resolves the issue.

3. Do a Force Restart

A quick force start often helps turn Sky Glass on. To do this, plug the power cable out of the TV and press & hold the Power button on the front panel. Keep holding the Power button for 10 seconds and plug the power cable back into the TV. 

Now, use the remote to turn on your TV, and this should do it. 

4. Power Cycle the Sky Glass

It is possible that your Sky Glass is experiencing a temporary glitch that prevents it from switching on. A simple power cycle can help you refresh the settings on the TV and resolve the issue. For this:

  • Unplug all the cables from your TV and remove any external devices connected to it.
  • Wait 2 minutes to discharge the capacitors completely.
  • Finally, plug the power cable back in and wait an additional 15 seconds before turning on your TV.

The power cycling process can also help fix YouTube not working on Sky Glass.

INFO: Sky Glass manufacturers regularly release software updates to improve the performance and stability of their devices. Therefore, keep the software up-to-date to fix any bugs or issues that may be causing the TV not to turn on.

5. Damaged Unit

If your Sky Glass won’t turn after trying the above fixes, the unit may be faulty. Contact Sky Customer Service on 0333 7591 018 or via its online chat service through your account to report the problem and ask them to inspect and replace your TV. 

What are common faults with Sky Glass?

The most common faults in the Sky Glass are software errors during setup, lip-syncing issues, TV not switching on, or getting unresponsive due to picture lock-up. You may also experience corrupted data files or a complete TV guide, or part of it goes missing.


In this article, we’ve discussed why your Sky Glass is not turning on and stuck on Standby. We’ve also explored how you can fix this annoying issue with easy step-by-step instructions.

Hopefully, this article helped you turn on your TV, and you can now enjoy watching content streaming on the installed apps without any further problems.