How To Refresh Apps on Sky Glass

How To Refresh Apps on Sky Glass? Fix Streaming Issues

Do you want to refresh apps on your Sky Glass to clear their corrupt data and resolve streaming issues in the process? 

Below, we’ll share how you can do this and what time it takes for the process to complete. We’ll also explore why apps are not working on the TV and ways to troubleshoot them. 

How do I refresh apps on Sky Glass?

  • Press the Home button on your supplied Sky Glass remote.
  • Highlight and select Settings.
  • Select System Management.
  • Select Resets & updates.
  • Choose Refresh Apps.
  • The ‘Your apps are being refreshed’ message will now appear on the TV screen.
  • Next, press the Dismiss button on the remote to return to the main menu and normal viewing. 

How long does it take to refresh apps on Sky Glass?

It can take up to 24 hours for apps to refresh on your Sky Glass, which can potentially fix the streaming issue, such as being unable to play content on the TV.  

Why are my apps not working on Sky Glass?

If apps are not working on your Sky Glass, the TV might be experiencing software glitches, or the app cache is corrupt, which leads to streaming failure. To get the apps to work on your Glass TV, force update the TV software and refresh them afterward. 

In case this solutions don’t work, try the following fixes to fix problems related to streaming on Sky Glass.

1. Fix Internet Issues

It is possible your Sky Glass has lost Wi-Fi connectivity, leading to apps failing to stream and being stuck on buffering. 

To confirm this, press Home on the remote, head to Settings > Set Up > Network, and confirm that the Sky Glass is connected to Wi-Fi. 

If it’s not, choose a network from the list of available options, type in your username and password, and establish a connection. 

TIP: Move the router and Sky Glass TV closer to troubleshoot weak Wi-Fi signals, causing internet connectivity failure. 

2. Soft Reset Sky Glass

You can soft reset Sky Glass to resume content streaming on native apps. To do this, unplug the TV power cable at the mains, wait a minute, and plug the cable back in. 

Now, press the Power button on the remote to turn on Sky Glass and see if this fixes your problem. 

3. Factory Reset Sky Glass

The last thing you can try is to factory reset your Glass TV. Here’s how:

  • Make sure the Sky Glass is in Standby mode and plug the power cable out at the mains. 
  • Wait for 3-5 minutes, plug the power cable back into the mains, and verify apps are streaming correctly.
  • If not, press Home on the remote, go to Settings > System Management > Resets & updates > Factory Reset, and select Reset.
  • Wait for the reset process to complete, restart your Sky Glass TV, and this should fix your issue. 

4. Contact Sky Glass Support

If all of the above methods fail, there might be something wrong with the TV hardware. Your best bet, in this case, is to visit the Sky Glass support page, select the “It’s damaged” option, and have them look at the device for hardware issues, causing streaming issues. 

How do I search for apps on Sky Glass?

To search for apps on your Sky Glass, press the Home button on the remote, go to the Apps section, find a streaming app you want to watch, and select it to play. You can also use Voice Control on the TV’s remote to search for the apps and the content within them. 


This article showed a way to refresh your streaming apps on a Glass TV and the expected time to complete this process. We’ve also explored 4 ways to troubleshoot apps not working on the TV. 

We hope you can now watch your favorite TV shows, movies, and sports using the pre-installed streaming apps on your Sky Glass.