Hulu is not compatible with this iPad

Hulu Is Not Compatible With This iPad Error – 2 Quick Fixes

Hulu supports various devices, but many users complain it is not working on the iPad. They report seeing an error message that Hulu is not compatible with the iPad while installing it, or they can’t log in to the streaming service on their gadget.

In this detailed article, we’ll explain why the streaming app is incompatible with your Apple device. We’ll also discover how to install the app on your iPad and then successfully log in to your account afterward.

Why is my iPad not compatible with Hulu?

Your iPad maybe outdated and is no longer supported by the Hulu app.

The Hulu service is now incompatible with 4th generation or below iPads that cannot be updated to iOS 13.4 or above versions. 

You can now only use Hulu on specific older iPad models if you had installed it before the streaming service removed the support. 

To guide you better, here’s a list of Hulu-supported iPads:

DeviceScreenGenerationYearModel Numbers
iPad Pro12.9 inches6th generation2022 A2436, A2764, A2437, A2766
iPad Pro12.9 inches5th generation2021A2378, A2461, A2379, A2462 
iPad Mini 8.3 inches6th generation2021A2567, A2568, A2569
iPad Mini 7.9 inches5th generation2019A2133, A2124, A2126, A2125
iPad Air10.86 inches5th generation2022A2588, A2589, A2591
iPad 10.86 inches10th generation2022A2696, A2757, A2777
iPad10.2 inches9th generation2021A2602, A2604, A2603, A2605
iPad10.2 inches8th generation2020A2270,  A2430, A2428, A2429
iPad10.2 inches7th generation2019A2198, A2197, A2200
iPad9.7 inches6th generation2018A1893, A1954 
iPad9.7 inches5th generation2017A1822, A1823

To find out the model of your iPad and see if it is compatible with the streaming app, do these steps:

  • Open “Settings.”
  • Go to “General.”
  • Tap “About.”
  • Check the “Model Name” or tap the “Model Number” (It has a letter followed by four digits with no slash) and verify if Hulu supports your iPad.

INFO: Hulu will also display the web page not available or incompatibility message when you access the platform through the browser of your older generation iPad.

How do I download an older version of Hulu?

1. Let Apple Install the Older Version

When you get the error on your iPad, you may also see an option to download the older Hulu version.

So, simply select the “Download” option to install the last compatible version of the streaming app on your iPad. To do this:

  • Open “App Store.”
  • Find Hulu.”
  • Tap “GET.”
  • Wait for the “Hulu: Watch TV shows & movies is not compatible with this iPad” message to appear, tap “Download,” and the compatible older version of the app will be installed on your device.

2. Download Hulu From the Purchased Apps List

If Apple does not allow you to install an older version directly on your iPad, you need to first install the app on the latest iOS device. Here’s how:

  • Go to “App Store” on your latest iOS device that supports Hulu and has the same Apple ID as the older iPad. 
  • Search for “Hulu.”
  • Tap “GET” or the “Cloud with an Arrow” icon to download Hulu and save it to your purchased list. 
  • Now, open “App Store” on the older iPad.
  • Go to the “Purchased” tab. 
  • Search or scroll through the app to find “Hulu.”
  • Tap the “Cloud With an Arrow” icon.
  • Tap “Download” in the “Do you want to download the last compatible version” pop-up window and wait for the app to install on your iPad. 

Why can’t I access Hulu on my iPad?

If you can’t log in to Hulu on your iPad:

  • You are trying to change the password through the email link instead of the Hulu account settings.
  • Your Hulu streaming subscription has expired.

Here are 2 ways to resolve this problem without much hassle:

1. Change your Password Through Hulu Account

Many users were able to log in to the Hulu account on their iPads by changing the password through the app’s account settings instead of the email link.

For this, you need to make sure that you are signed in to the same account on each device. Then, save the password to Chrome on your PC. Now, when you open the Hulu app on your iPad, you will be able to log in with the newly saved password.   

2. Check Hulu Subscription Status

It is possible your subscription is expired, and that’s why you can’t log in to the Hulu account on your iPad.

To verify this:

  • Go to iPad “Settings.”
  • Tap “Your Profile.”
  • Tap “Subscription” and see if the Huu subscription shows active with a renewal date.
  • If not, resubscribe to the service and confirm you can now sign in.

NOTE: If you cannot download Hulu shows on your iPad, update your device software and reset it afterward.


In this article, we’ve explained why Hulu is not working or incompatible with your iPad. We’ve also discussed why you can’t log in to Hulu after installing it on your iPad. Not only that, we’ve shared a few ways to get the app working again on your gadget.

Hopefully, you can now watch Hulu shows and movies without having to face further issues.